Know within the hour when your checkout breaks.
A test shopper walks your Shopify store every hour and stops at the payment form. If a step fails, you get an email with a screenshot.
Free for 14 days. No card required. Add your store and the first check runs right away.
What we send you to keep you up to date
yourstore.com: customers can't check out
No shipping options are showing. Customers cannot finish buying.
- Store0.9 s
- Product1.2 s
- Add to cart0.7 s
- Cart1.1 s
- Checkout2.4 s
- Address1.8 s
- Shipping ratesstopped here
- Payment formnot reached
We tried twice, at 6:23 and 6:33 AM. Same result.
Where to look: Settings › Shipping and delivery. Make sure your customers' country has a rate with no conditions.
Screenshot: the shipping step, as the shopper saw it
One email when it breaks, one when it works again, and a short all-clear every week. Nothing else.
A store doing ten orders a day at $40 each loses about $400 for every day the checkout is quietly broken. Found by a customer three days later, that is $1,200. Found by Checkwalk, it costs you one hour of sales.
What the shopper does, every hour
- Opens the store
- Opens a product
- Adds it to the cart
- Opens the cart
- Opens checkout
- Enters a US address
- Waits for shipping rates
- Sees the payment form, then leaves
It never pays, never applies a discount, never touches your settings. It shops as "Checkwalk Monitor" with the address checkout-monitor@checkwalk.com, so it is easy to filter out of your abandoned-checkout emails.
Pricing
$19.99 a month per store. 14 days free. Cancel any time.
One plan, everything included. What you get.
Questions
Will it show up in my analytics?
One visit an hour from Checkwalk Monitor. Filter that email address out of abandoned-checkout flows and it is invisible.
My store is not open yet.
Give us the storefront password when you add the store. The shopper enters it, and you still hear about it if the store ever ends up behind the password by accident.
I do not ship to the US.
Then the check stops at the shipping step and you are never alerted about it. US stores for now; email hello@checkwalk.com and we will tell you when your country is supported.
Do you work with WooCommerce?
Shopify only for now. Email us and we will tell you when WooCommerce is ready.